How to submit repair requests with MyLADOT Service Request

Chances are, if you ride a bike on any one of L.A.’s 6,500 miles of streets, you may end up seeing something that needs repair. Did you know that there is a quick, simple way of reporting these issues so that the city can address them?

By visiting MyLADOT Service Request on your home computer, phone or tablet, you can submit a service request and ensure that you’re sending it to the city department responsible for that type of repair.

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The MyLADOT Service Request form

If your service request relates to traffic signals, signs, painted curbs, road markings or parking, you want to select “Submit New Request”. You’ll be prompted to select an issue type, describe the issue, suggest a solution and provide us with the intersection or cross streets where the issue was sighted. You may also submit a picture of the issue to aid in your description. You can report or draw attention to a variety of issues using this page, such as streets where vehicles frequently speed or other unsafe conditions for people walking, bicycling or driving.

When you insert the cross streets of the issue, MyLADOT Service Request adds a marker to the map to indicate the location of the issue and will assign your request a service ID number. You also have the option of providing your contact information so that a city employee may contact you, should they need more information on the issue.

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Please note that issues relating to pavement quality such as potholes or other types of street damage, issues with trees, and street lighting outages should be reported either to the Bureau of Street Services or the Bureau of Street Lighting by selecting options from the bottom of the menu. If you’re unsure of which department to submit your request to, you can still use the “Submit New Request” option and your issue will be reviewed and forwarded to the responsible city department.

Another simple way to submit service requests is through MyL.A.311.  Directly dial 311 from your phone, use the online form, or download the myL.A.311 app to your smartphone to submit your request. This method can be used to submit both street repair requests such as the ones listed earlier and to request a range of other services from bulky item pickup, graffiti removal, and tree trimming.

0 replies
  1. Tj Knight
    Tj Knight says:

    Cool! I submitted a request. I can see a hopeful blue dot representing the location I reported, but no description. Question: who maintains the Arroyo Seco Bike Path?

    Reply
  2. Mattapoisett in LA
    Mattapoisett in LA says:

    LA has a very good app for making service requests. Unfortunately it does not include LADOT. When I mistakenly sent a walk signal fix request through the App from the corner of 2nd and Central, a few days later I received a scolding note from LADOT saying I was submitting it wrong. I resubmitted and it was fixed. A 2/21 walk light outage request through the LADOT site for the corner of 39th and Western has not been closed yet. I’ll head over today to see if the walk light was actually fixed. Your web app looks cool, but it is yet to be seen how useful it is.

    Reply
  3. Silvio Nunez Jr.
    Silvio Nunez Jr. says:

    A BIKE PATH CURRENTLY RUNS ALONG BALLONA CREEK FROM MARINA DEL REY TO CULVER CITY.

    NEAR, MARINA DEL REY CENTINELA CREEK FEEDS INTO BALLONA CREEK.

    CENTINELA CREEK STRECHES FROM BALLONA CREEK TO LA CIENGEA BLVD. VERY NEAR FUTURE CRENSHAW LINE HINDRY MTA STATION.

    CENTINELA CREEK IS VERY WIDE ON BOOTH SIDES.

    THEREFORE, IS THERE A PLAN TO CONNECT BALLONA CREEK BIKE PATH TO NEW BIKE PATH ALONG CENTINELA CREEK?

    Reply

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