Chances are, if you ride a bike on any one of L.A.’s 6,500 miles of streets, you may end up seeing something that needs repair. Did you know that there is a quick, simple way of reporting these issues so that the city can address them?
By visiting MyLADOT Service Request on your home computer, phone or tablet, you can submit a service request and ensure that you’re sending it to the city department responsible for that type of repair.
If your service request relates to traffic signals, signs, painted curbs, road markings or parking, you want to select “Submit New Request”. You’ll be prompted to select an issue type, describe the issue, suggest a solution and provide us with the intersection or cross streets where the issue was sighted. You may also submit a picture of the issue to aid in your description. You can report or draw attention to a variety of issues using this page, such as streets where vehicles frequently speed or other unsafe conditions for people walking, bicycling or driving.
When you insert the cross streets of the issue, MyLADOT Service Request adds a marker to the map to indicate the location of the issue and will assign your request a service ID number. You also have the option of providing your contact information so that a city employee may contact you, should they need more information on the issue.
Please note that issues relating to pavement quality such as potholes or other types of street damage, issues with trees, and street lighting outages should be reported either to the Bureau of Street Services or the Bureau of Street Lighting by selecting options from the bottom of the menu. If you’re unsure of which department to submit your request to, you can still use the “Submit New Request” option and your issue will be reviewed and forwarded to the responsible city department.
Another simple way to submit service requests is through MyL.A.311. Directly dial 311 from your phone, use the online form, or download the myL.A.311 app to your smartphone to submit your request. This method can be used to submit both street repair requests such as the ones listed earlier and to request a range of other services from bulky item pickup, graffiti removal, and tree trimming.